Shipping Policy
Last Updated: 22 September 2026
At NeoBuds, we aim to deliver your products safely and on time.
Order Processing
Orders are generally processed within 1–3 business days after successful order confirmation.
Orders placed on Sundays or public holidays may be processed on the next business day.
Delivery Time
Estimated delivery time may vary depending on your location, courier availability and other logistical factors.
Estimated delivery: 3–7 business days after dispatch.
Remote and certain serviceable locations may require additional time.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.
Any free-shipping offer will be subject to the terms displayed on the website at the time of purchase.
Order Tracking
Once your order has been dispatched, tracking information may be shared through your registered contact details.
You can also contact:
with your Order ID for assistance.
Delivery Delays
Delivery may occasionally be delayed due to weather, public holidays, courier disruptions, incorrect addresses, high order volumes or circumstances beyond our control.
Incorrect Address
Please carefully check your shipping address before placing your order. NeoBuds may not be responsible for delays or additional charges caused by an incorrect or incomplete address provided by the customer.
Damaged Package
If your package appears damaged at the time of delivery, please document the package and contact NeoBuds customer support as soon as possible.
Contact Us
For shipping assistance:
NeoBuds
Email: neobudssupport@gmail.com
Support Hours: Monday – Saturday, 10 AM – 7 PM IST