Privacy Policy

Last Updated: 22 September 2026

At NeoBuds, we respect your privacy and are committed to protecting your personal information.

When you visit or purchase from our website, we may collect information such as your name, phone number, email address, billing address, shipping address, payment information, device information and order details.

How We Use Your Information

We use your information to:

• Process and deliver your orders
• Confirm and communicate about your orders
• Provide customer support
• Process returns, refunds and warranty requests
• Improve our website, products and services
• Prevent fraud and unauthorized transactions
• Send promotional communications where permitted

Payment Information

Payments are processed through secure third-party payment providers. NeoBuds does not directly store your complete debit card, credit card or banking credentials.

Cookies

Our website may use cookies and similar technologies to improve website functionality, understand website usage and provide relevant marketing.

Third-Party Services

We may use trusted third-party services for payment processing, shipping, analytics, advertising and customer support. These providers may process information according to their own privacy policies.

Data Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration or disclosure.

Your Rights

You may contact us to request information about the personal data we hold about you or to request correction of inaccurate information, subject to applicable law.

Contact Us

For privacy-related questions:

NeoBuds
Email: neobudssupport@gmail.com